For all orders over 300 euros, the items ordered are shipped within 24/72 hours (subject to availability).
Orders under 300 euros are shipped within 3 to 10 working days (subject to availability).
The products are sent free of charge in mainland France according to their amount, their volume, or weight, in bubble letter or in parcel by La Poste, or carrier. We reserve the right to charge a supplement for particularly long or heavy packages.
Delivery by Colissimo
You can also specifically choose paid shipping by Colissimo 24/48h or Colissimo signature, when placing your order. For small items sending by Colissimo is advantageous, because in case of absence the package is waiting for you in your mailbox. By Colissimo the delivery time is 24 hours for the PACA region and 48 hours for France, to be added to the preparation time.
Returns are accepted in accordance with the law:
- You have a withdrawal period of 14 days from the day of receipt of your order, except for goods that deteriorate or perish quickly, goods that you have opened and cannot be returned for reasons of hygiene or health protection, goods inseparable from other items, and any CDs, DVDs, or computer software you have opened.
- You must inform us of your withdrawal, then return your order within 14 days, at your expense.
- You will be refunded no later than 14 days from the day you informed us of the withdrawal.